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Privacy Policy

Grace Cosmetics is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with personalised emails, and to personalise your shopping experience with us.

When you visit Grace Cosmetics websites or open/click on Grace Cosmetics emails, we and our partners may automatically collect information from your browser or device using technologies like cookies, pixel tags, and similar tools. Cookies are small text files that websites use to identify your browser or store information. Pixel tags are small images embedded in our websites/emails to collect information about your device and your interaction with our content. They also allow us and our partners to place cookies on your browser.

Grace Cosmetics uses cookies to allow you to log in to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Grace Cosmetics only last while you are browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website or any other website, the computer on which the web pages are stored, (the web server), needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its IP address and is sent automatically each time you access any internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP address from which users access our site, except where you have specifically provided us with information about yourself, in which case, we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored, along with a transaction number that allows us to track your order.

Grace Cosmetics brand ambassador's responsibilities

When dealing with customers, brand ambassadors are required to ensure that any personal information collected and held by them in connection with their dealings with their customers, is held on a confidential basis. That brand ambassadors should take all reasonable measures to ensure that any personal information held by them is protected against loss, unauthorised use, modification and/or disclosure. Further, at the time that the brand ambassador collects any personal information from a customer, they should ensure that all persons from whom personal information has been collected are aware of and consent to the purpose for which the information will be used.


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